Expressions LTD FREE SHIPPING
- Orders placed online qualify for Free Shipping.
- NOT ALL PRODUCTS qualify for Free Shipping. Large/Heavy products such as concrete mixes are not included for Free Shipping, and should be ordered separately from other items that would qualify for Free Shipping.
- Free Shipping is honored by standard ground shipping, and may utilize various shippers (UPS, FedEx, USPS, Freight, etc.) at our discretion
- Free Shipping applies to Domestic US (48 states)
- Expressions LTD must reserve the right to not offer free shipping in some cases. This type of event is very uncommon, and usually a result of a ship-to address that is very remote and incurs excess shipping surcharges from our shipping companies. We will contact you in the event we must adjust shipping.
- Finally, In most cases, expedited shipping is available, and can be selected during checkout for faster delivery. For questions regarding product availability and shipping expedited, please contact us. Not all products are able to ship immediately, so selecting Overnight shipping for example does not guarantee you will receive something the next day!
SHIPPING GENERAL INFORMATION
RETURNS
Please contact us to begin the process to returning an item.
- We ship to the US, Canada, and Worldwide.
- Our primary shipping carriers are UPS and the US Postal Service. We recommend selecting UPS as the shipper upon Check Out from our store for its trackability, package insurance, and overall customer satisfaction.
- Orders shipping to destinations outside of the US/Canada are generally shipped via the Postal Service due to high costs associated with UPS Worldwide shipping rates. When shipping with the Postal Service, there is usually no guarantee of delivery time. Expressions LTD is not liable for any packages that are damaged, or not delivered when shipping Internationally with the Postal Service.
- NOTE: When shipping to Canada or Worldwide there may be Customs/Duty Fees that will be charged to the receiver (you) at time of delivery, and are not included in the shipping charged by Expressions LTD.
- Not all products are shipped out directly from our warehouse. Some products will ship directly to you from our manufacturers and may add a day or two to the processing time before the order physically ships.
- We do our best to warehouse and keep stock of as many products as we can, in order to provide the fastest shipping for our customers.
- Expressions LTD reserves the right to cancel any order, refunding in full, if there is a problem with shipping. Occasionally the order process will not calculate the proper shipping amount for a package (usually only occurs on International orders). In such cases, we will contact the customer and work out a new order total to cover the correct shipping amount.
RETURNS
Please contact us to begin the process to returning an item.
- All Returns require an RMA number or they will not be accepted.
- Products must be returned within 30 days of purchase to qualify for a refund.
- Not all products we sell are returnable. Some products are custom made to order, and cannot be returned. Please refer to the product(s) description page on our website for information about non-refundable items.
- Returned product must be in perfect, new, re-salable condition, with any associated packaging.
- Returned packages should be properly packaged to avoid damage during shipping. We highly encourage shipping insurance on packages, as any damage that occurs during transit will be the responsibility of the package sender.
- Returned items are subject to up to a 25% restocking fee. This fee is often passed on to us by other manufacturer's, and helps to cover packaging costs associated with sending out the initial order, labor costs, and other expenses related to restocking merchandise.
- Just because we offer Free Shipping, doesn't mean it's actually free for us to ship, and so any return that is not due to an error on the part of Expressions-LTD, will have the actual shipping charges deducted from the refund amount.
- Credit will be issued back on the payment method that the original order was paid for with. In the event a credit cannot be issued by this method, a check will be mailed out for the refund.
Thank you- The Expressions LTD Team.